Online Giving FAQ

What are the advantages of online giving?

It makes it easy to fulfill stewardship commitments, even when you can't attend in person, and you never have to worry about bringing cash or checks.

 

Do I have to be a member to contribute to CBC?

No.  You can contribute as a guest by going directly to Online Giving

 

Is online giving secure?

Yes, all account information you enter is secure. All information is encrypted with the same technology used by most banks and e-commerce companies to keep your information safe and secure during transactions.

 

Can anyone view my giving record?

Giving records are only available to the member, Church Secretary, and Church Clerk.

 

Can my spouse view family giving records?

A member who wants their spouse to be able to access family giving records may request that option through the church office.

 

Are there any hidden charges or fees?

Standard text message rates may apply if you give by text.  The church pays a standard fee to the banking institution for contributions made by debit or credit card and a nominal fee for contributions made by electronic check.

 

Can I designate my gift to a particular department or ministry?

You can only give to Tithes & Offerings through the guest Online Giving link.  If using the TEXT option or giving directly in Realm, you can designate either Tithes & Offerings or the Building Fund.  Additional giving categories are added as needed.

 

When is the contribution charged to my checking account or credit card?

Transactions typically take 2-5 business days.

 

When does my contribution show up in my giving record in Realm?

Usually, on the day the contribution is made, but if you give on a Saturday, Sunday, or Federal Holiday, the contribution will show up on the next business day.  (Note: This could result in the contribution showing up in a different month or year.)

What if I have more questions?

Contact the church office by phone at (512) 303-1697 or by email.